By accessing and using this website, you agree to be bound by the following terms and conditions. If you do not agree with these terms, please refrain from using this website.

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1. Content Disclaimer:

The contents of this website are provided on an "as is" basis without any warranties of any kind. The COMPANY is not responsible for errors, omissions, or the results obtained from the use of any of the contents. We do not guarantee the authenticity or integrity of any transactions or communications made through this website.

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2. No Representations or Warranties:

To the fullest extent permitted by law, the COMPANY disclaims any and all representations or warranties, whether express, implied, or statutory. This includes, but is not limited to, warranties of accuracy, completeness, correctness, reliability, currency, timeliness, non-infringement, title, merchantability, quality, or fitness for any particular purpose of the contents of this website.

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3. Limitation of Liability:

The COMPANY shall not be liable to you or any third party for any loss, injury, claims, actions, costs, expenses, or other damage of any kind, whether direct, indirect, punitive, special, or consequential. This includes but is not limited to any damages related to loss of income, revenue, profits, lost or damaged data, or damage to your computer, software, modem, telephone, or other property, however caused.

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4. Circumstances Beyond Control:

The COMPANY shall not be liable for damages, losses, injuries, claims, actions, costs, and/or expenses arising from its failure or delay in performing any or all of its obligations if such failure or delay is due to circumstances or causes beyond its reasonable control.

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By using this website, you acknowledge and accept these terms and conditions. The COMPANY reserves the right to modify, amend, or update these terms at any time without prior notice. It is your responsibility to review these terms periodically for any changes. Your continued use of the website after any modifications indicates your acceptance of the updated terms and conditions.

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Indemnity Clause:

By accessing and using this website, you agree to indemnify COMPANY and hold COMPANY harmless from any and all claims, losses, liabilities, costs, and expenses (including legal costs and expenses on a full indemnity basis) made against, suffered, or incurred by COMPANY and/or the Administration Body. This indemnity obligation arises directly or indirectly from:

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Your Access or Use of the Website: You acknowledge that any claims or liabilities stemming from your access to or use of this website are your sole responsibility.

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Breach of Terms and Conditions: You agree to indemnify COMPANY for any claims, losses, or liabilities arising from your breach of any of these Terms and Conditions of Use. Your breach may include but is not limited to violations of privacy, copyright infringement, or unauthorized use of the website.

This indemnity extends to all associated costs and expenses, including legal fees incurred on a full indemnity basis. By continuing to use the website, you accept the responsibility to indemnify COMPANY against any claims or losses arising from your actions or use of the website.

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Reservation, Deposit and Full Payment

• Reservations can be made by you anytime during business operating hours.

• A minimum deposit of 50% of the total tour fare or full fare on air component, whichever is higher, is required upon reservation.

• Payment of deposit does not constitute the confirmation of the tour.

• For Package Tours, full payment is required not less than 14 days prior to departure. If payment is not received 14 days or less prior to departure, the company reserves the right to forfeit both the deposit and cancel the reservation.

• For other tours, full payment is required upon confirmation. 

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Cancellation By The Customer

Unless explicitly indicated otherwise in the tour booking form, you have the option to cancel your reservation in writing at any time before the scheduled departure date. However, this cancellation is subject to the payment of a cancellation fee to us, which will be calculated based on the table provided below. It's important to note that any modifications such as changes to the departure date, traveler’s name (excluding correction of typographical errors), or the selected tour itself are considered cancellations. In such cases, a cancellation fee will be applicable.

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For special fares provided in free & easy packages, a distinct set of supplier terms and conditions will be furnished upon booking.

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You will receive prompt notification of the cancellation fee amount following the cancellation of the reservation. If the deposit proves insufficient to cover the cancellation fee, you must settle the shortfall within 3 days of receiving such notification.

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However, you have the option to postpone or cancel the land-only portion of a reservation in the event of a travel advisory or notice issued by the Singapore Ministry of Foreign Affairs, advising against travel to one or more destinations included in your tour during the proposed period. Despite this, you may still be responsible for all cancellation fees imposed by relevant third-party service providers, and we reserve the right to levy an administrative fee (to be determined at our reasonable discretion) for processing the cancellation

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In cases of unforeseen emergencies and/or medical reasons, the conditions of the cancellation fee may still be applicable.

 

Cancellation By The Company

Please be advised that the Company acts as an agent for the services provided. Even after deposit or full payment has been received, all arrangements remain subject to final confirmation. In the event that unforeseen circumstances arise and the arrangements cannot be finalized, resulting in the cancellation of the tour reservation, the Company will make every effort to notify the Customer at least 14 days prior to the scheduled departure date.

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The Company also reserves the right to cancel any tour before departure for various reasons, including but not limited to insufficient participation numbers. For Package Tours, there is a minimum group size requirement (to be determined at our absolute discretion) before the tour is confirmed. If the minimum group size is not met at least 14 days before the scheduled departure date, the Company reserves the right to cancel all reservations for the Package Tour.

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In such cases, the Company may, at its discretion, propose alternative tours of the same destinations or other tours based on the current tour fare. For free and easy tours, accommodation and all tour services are strictly subject to availability and confirmation. Please note that surcharges may apply on a case-by-case basis, and customers will be informed accordingly. If the Customer chooses not to accept the alternatives, the Company will issue refunds accordingly, without further obligations.

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The Company shall not be held liable for any contingent costs incurred by the Customer due to the cancellation. Except as stated herein, the Company shall not be liable for any claims, losses, damages, or costs sustained by the Customer.